Green Force respects the privacy of its users and is committed to handling personal data responsibly and transparently.
This Privacy Policy explains what personal data we may collect through our website, the purposes for which we use it, how we protect and retain it, and the rights of individuals whose personal data is processed.
By using the Green Force website, users acknowledge this Privacy Policy.
1. Data Controller
The data controller responsible for the processing of personal data is:
Green Force
Autoput Beograd-Novi Sad, Belgrade, Serbia
E-mail: office@westgroup.rs
Phone: +381 11 375 5803
Green Force processes personal data in accordance with the applicable data protection laws and regulations of the Republic of Serbia.
2. What Personal Data May We Collect?
Depending on how users interact with our website, we may collect the following categories of data:
- first and last name;
- e-mail address;
- telephone number;
- information provided by the user in a message or inquiry;
- information about the company or organization represented by the user;
- technical information about the user’s device and internet browser;
- IP address;
- information about how the website is used;
- information collected through cookies and similar technologies.
Users are responsible for ensuring that the information they provide through the contact form or by other means is accurate.
3. How Do We Collect Personal Data?
We may collect personal data when:
- a user submits an inquiry through the contact form;
- a user contacts us by e-mail or telephone;
- a user uses certain features of our website;
- a user visits our website, during which certain technical information may be collected automatically;
- we use cookies and similar technologies, in accordance with our Cookie Policy.
4. Purposes of Processing
We use personal data only to the extent necessary for the relevant purpose, including:
- responding to user inquiries and requests;
- communicating with users;
- providing information about our products and services;
- processing requests for quotations or additional information;
- improving the content, functionality and security of the website;
- analyzing website usage;
- complying with legal obligations;
- protecting our rights and legitimate interests.
Green Force will not use personal data for purposes incompatible with the purpose for which the data was collected, unless there is an appropriate legal basis for doing so.
5. Legal Basis for Processing
Green Force processes personal data where there is an appropriate legal basis, including:
- the consent of the data subject;
- taking steps at the user’s request prior to entering into a contract or performing a contract;
- compliance with legal obligations;
- pursuing the legitimate interests of Green Force, except where such interests are overridden by the rights and freedoms of the user.
Where processing is based on consent, users have the right to withdraw their consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
6. Contact Forms and Communication
Where a user submits an inquiry through the contact form on the website, the information provided will be used to process and respond to the inquiry.
Users should not submit special categories of personal data or other confidential information through the contact form unless providing such information is expressly required and has been agreed with Green Force in advance.
7. Cookies
Green Force may use cookies and similar technologies to ensure the proper functioning of the website, improve the user experience and analyze website usage.
Detailed information about the types of cookies used, their purposes and available management options is provided in the Cookie Policy.
8. Disclosure of Personal Data to Third Parties
Green Force will not sell, rent or otherwise provide users’ personal data to third parties for commercial purposes.
Personal data may be made available to third parties where necessary for the operation of the website, provision of certain services, compliance with legal obligations or protection of Green Force’s rights and legitimate interests.
Such third parties may include providers of IT, hosting, technical, analytical and other services, to the extent that their engagement is necessary.
Where applicable, Green Force takes appropriate measures to ensure that third parties process personal data in accordance with applicable laws and only for agreed purposes.
9. Transfers of Personal Data Outside the Republic of Serbia
Where certain services we use rely on providers that process personal data outside the Republic of Serbia, such transfers will be carried out in accordance with applicable data protection laws and with appropriate safeguards where required.
10. Data Retention
Personal data is retained for as long as necessary to fulfil the purpose for which it was collected, or in accordance with applicable legal obligations and retention periods.
After the applicable retention period expires, personal data will be deleted, destroyed or anonymized, unless there is another legal basis for continued retention.
11. Data Security
Green Force applies appropriate technical and organizational measures to protect personal data against unauthorized access, loss, destruction, alteration or other forms of unauthorized processing.
However, no transmission of data over the internet or electronic data storage system can be guaranteed to be completely secure.
12. User Rights
In accordance with applicable data protection laws, users may have the following rights:
- the right to access their personal data being processed;
- the right to correct inaccurate or complete incomplete data;
- the right to have personal data deleted where the legal requirements are met;
- the right to restrict processing;
- the right to object to processing where the legal requirements are met;
- the right to data portability, where applicable;
- the right to withdraw consent where processing is based on consent;
- the right to lodge a complaint with the competent data protection authority.
To exercise their rights, users may contact Green Force at:
office@westgroup.rs
Green Force may request additional information necessary to verify the identity of the person submitting a request in order to prevent unauthorized disclosure or modification of personal data.
13. Complaints to the Competent Authority
If a user believes that their personal data has been processed in violation of applicable laws, they have the right to lodge a complaint with the competent data protection authority in the Republic of Serbia.
14. Children’s Privacy
The Green Force website is not intended for children under the age of 18.
Green Force does not knowingly collect personal data from children without an appropriate legal basis and, where required by law, the consent of a parent or legal guardian.
15. Changes to the Privacy Policy
Green Force reserves the right to modify or amend this Privacy Policy when necessary due to changes in data processing practices, technologies used, website functionalities or applicable laws and regulations.
The updated version of the Privacy Policy will be published on this page. Users are encouraged to periodically review this page to stay informed about any changes.
16. Contact
For any questions regarding the processing and protection of personal data, you may contact us:
Green Force
Autoput Beograd-Novi Sad, Belgrade, Serbia
office@westgroup.rs
+381 11 375 5803